Previously the studio shared that they would be prioritising players who owned the full game and currently subscribed to handle the overload of players, but it looks like it wasn’t enough. Of course there are measures in place for AFK players which means actually being active to keep yourself logged in. This issue has also caused some other problems as players know that the queue time is long, that they are staying logged in for longer periods of time which can also cause congestion. This was not the worst of the queues as they were in the thousands quite often this week. If you are planning to play at all this week, I would highly recommend logging in during non-peak times if you can, as the queues are almost non-existent. The good thing though is the servers are very stable once you are in, so no issues with being logged out or stability, at least from what I experienced. Having tried to get into the game this week on NA servers, I had the same issue, having to log in an hour or more before actually being able to play the game. Previously, they have issued current subs a free week of game time, however now they are giving players two weeks (on top of the original seven days) of extra game time to appease players for the long wait to log in. The sales of the Endwalker expansion for current players plus upgrades will still be available. Squeenix has shared before that the pandemic has caused considerable development issues, but now also affecting physically server upgrades.Īlso, the suspension of the ads for the game is also going into effect as they cannot advertise a game that no new players can buy. The team are considering adding new servers to each region. The developer has shared that the problem with the solution is ongoing as they need new server upgrades, hardware that has been difficult to obtain during this time due to COVID-19 which has caused shortages of semi-conductors which also affects their plans for fixing the issue. They are prioritising paid owners of the game and those who have a current subscription in place.
Square has also announced that no new free trial accounts will be available for sign up either until they get a handle on the situation. If you visit the Square Enix website to purchase the game, you will find it has now been waitlisted. This includes the current halting of sales of the game itself. However, in the recent post by the developer, they are now putting into action a number of strategies in place in order to handle the influx of new players. Square Enix puts a halt on sales of FFXIV to deal with the congested login queues The Fix